Privacy Policy
At RAR Royal Services, we take the privacy and security of our customers seriously. This Privacy Policy explains how we collect, use and protect your information when you visit our website or make a purchase. By using this site, you agree to the practices described here.
Information We Collect
When you browse our site or place an order, we may collect the following types of information:
- Personal details – such as your name, email address, phone number and shipping address, provided by you during registration, checkout or enquiries.
- Payment and billing information – details required to process your payment, which are handled securely by trusted third-party payment processors. We do not store your full card details on our servers.
- Order information – items purchased, order value, dates and references needed to fulfil and support your orders.
- Technical and usage data – such as IP address, browser type, device information and pages visited, collected via cookies and similar technologies to improve our website.
How We Use Your Information
We may use the information we collect for the following purposes:
- To process and fulfil your orders, including payment, shipping and delivery updates.
- To communicate with you about purchases, enquiries, support requests and important notices.
- To personalise your experience and recommend relevant products or offers where appropriate.
- To maintain and improve our website, services and internal processes based on feedback and usage.
- To detect and prevent fraud, unauthorised activity and abuse of our website or services.
Information Sharing
We respect your privacy and do not sell or rent your personal information. We may share data only in the following situations:
- Service providers – for example couriers, payment processors, hosting providers or IT support, who help us operate the website, process payments and deliver orders. These partners are required to handle your data responsibly.
- Legal requirements – when we are required to do so by law, court order or government request, or to protect our rights, safety or the rights and safety of others.
Data Security
We use reasonable technical and organisational measures to protect your information against unauthorised access, alteration or disclosure. However, no method of transmission or storage over the internet is completely secure, so we cannot guarantee absolute security. We recommend that you keep your devices and login details safe at all times.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience, remember your preferences, analyse traffic and understand how visitors use our site. You can manage or disable cookies in your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the site.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal obligations. Any updates will be posted on this page with an updated “last updated” date. We encourage you to review this page periodically to stay informed about how we protect your information.
Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or your personal data, please contact us via WhatsApp at +974 5538 6520 or email us at team@rarroyalservices.com .