Privacy Policy

This Privacy Policy explains how RAR Royal Services collects, uses and protects information when you contact us, request a quotation or use a system developed by us.

Information We Collect

  • Contact details such as name, phone number, email address and company name.
  • Project requirement details such as business process, requested modules and sample documents you provide.
  • Technical information needed to configure hosting, user access, integrations and support.
  • Messages submitted through our website, WhatsApp, email or other communication channels.

How We Use Your Information

  • To understand your requirement and prepare a quotation or proposal.
  • To develop, configure, test and support software systems for your business.
  • To communicate about updates, support requests, payments and project delivery.
  • To improve our services, security and customer support.
  • To comply with legal, accounting and administrative requirements.

System Data

Some cloud systems may store business records such as sales, stock, accounts, staff users, customers, suppliers or reports depending on the modules requested by the client. We treat this data as confidential and use it only for the purpose of operating, maintaining and supporting the system.

Sharing Information

We do not sell your personal or business information. We may share limited information only when necessary with:

  • Hosting, email, payment or technical service providers required to run the project.
  • Team members or contractors involved in development or support, under confidentiality expectations.
  • Authorities if required by applicable law.

Security

We use reasonable technical and organisational measures to protect information against unauthorised access, misuse, loss or disclosure. No online system can be guaranteed to be completely risk-free, so clients are also responsible for using strong passwords and protecting their own user accounts.

Your Rights

You may contact us to request access, correction or deletion of personal information we hold, subject to legal, security and contractual requirements.

Contact Us

For privacy questions, contact us via WhatsApp or email at team@rarroyalservices.com.